Terms and Conditions

1. Definitions

Client / You / Your: Any individual or business that uses our Website or engages us for services.

Services: Includes software development, web applications, mobile applications, cloud optimisation services, payment gateway integration, IT consulting, and any other professional service provided by Kriha IT Solutions.

2. Acceptance of Terms

By visiting our Website or procuring services from us, you accept and agree to comply with these Terms. If you do not agree to these Terms, do not use the Website or procure our services.

3. Scope of Services

We offer custom software development and technology solutions tailored to business needs, including Web Application Development, Mobile Application Development, AWS Cost Optimization, Payment Gateway Integration, Scalability & Integration Solutions, and IT Consulting and Support.

We reserve the right to modify, suspend, or discontinue any portion of our services at our discretion.

4. Use of Website

You agree to use this Website only for lawful purposes and may not use automated systems or software to extract data from the Website. We do not warrant that the Website will be error-free, secure, or uninterrupted.

5. User Accounts

Certain sections of our Website or Services may require registration. You are responsible for maintaining the confidentiality of your account details and are fully responsible for all activities that occur under your account.

6. Intellectual Property

All content on the Website, including text, logos, graphics, and software, is the property of Kriha IT Solutions or its licensors and is protected by intellectual property laws. You may not copy, reproduce, publish, or distribute any content, except as permitted under these Terms or with our prior written consent.

7. Client Obligations

Clients engaging our services agree to provide accurate and complete information, respond promptly to requests for feedback or approvals, grant necessary access to systems or resources as required for project delivery, and comply with applicable laws and regulations. Delays caused by the Client may affect delivery timelines.

8. Fees & Payments

Fees for services will be agreed in writing between the Client and Kriha IT Solutions. Unless otherwise specified, all fees are exclusive of taxes. Payments must be made in accordance with the terms specified in the agreed proposal or contract.

9. Confidentiality

Both parties shall maintain the confidentiality of any proprietary or confidential information exchanged during the engagement, including technical, business, financial, and customer information.

10. Privacy

Your use of our Website and services is also governed by our Privacy Policy, which forms part of these Terms. Our privacy practices describe how we collect, use, and protect your data.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss or damage arising from use of the Website or our services.

Our total liability under these Terms will not exceed the amount paid by you for the particular service giving rise to the claim.

12. Third-Party Links

Our Website may contain links to third-party websites. We do not control, endorse, or take responsibility for the content, privacy practices, or availability of these external sites.

13. Modifications to Terms

We may revise or update these Terms at any time. The revised Terms will be effective as of the updated date. Your continued use of the Website or Services after such changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of laws provisions.

15. Contact Information

If you have any questions about these Terms, please reach out to: Kriha IT Solutions, Email: info@krihaitsolutions.com / support@krihaitsolutions.com, Phone: +91 9840134261 / +91 9840134238, Address: 5, Jacob Street, Murugappa Nagar, Madipakkam, Chennai – 600091.